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ATC offers introductory, intermediate and advanced courses in a variety of travel agency subjects. Courses are usually technical in nature, and are approved for Continuing Education Credits, ACCESS (Canada), or towards practical credits in degree granting programs. Subjects include:

  • Basic Travel Agency Skills
  • Domestic, Transborder, and International Fare Construction
  • Taxes, Fees, and Charges
  • Ticketing, Refunds, Reissues
  • ARC and BSP Reporting
  • Travel Agency Accounting
  • Agency Automation and Distribution
  • CRS/GDS Contract Negotiation

For more information about currently scheduled training classes, please click here.

ATC also provides Expert Witness testimony in legal and industry affairs cases involving travel agencies. Expert Witness testimony includes matters relating to ARC, IATA, Travel Agency Commissioner Hearings, as well as local and federal court proceedings. For more information about ATC's Expert Witness Services, please click here.

In addition, ATC provides customized in-house training programs for specific travel agency needs, including "train-the-trainer" sessions. ATC has provided customized training and consultancy services to world-class travel agencies including American Express, Thomas Cook, Casto Travel, Rider Travel, Garber Travel, Uniglobe Travel, and the Walt Disney Travel Company.

For information about custom-designed training programs, please contact us by clicking here.